We are incredibly proud to announce that Titus has been awarded a Silver Accreditation following our recent report from Investors in People (IIP). Following our B Corp accreditation earlier this year, this award continues to reaffirm our commitment to our wider community and the people working at Titus, who allow us to provide the incredible service and opportunities that we do. 

We wanted to take this opportunity to say a huge congratulations to the people and Titus who make it what it is, and to share this incredible recognition with our community. 

What does this mean for Titus?

An external assessor had to review our business practices as a whole in order to receive this accreditation. A number of the Titus team members were interviewed, and they discussed development opportunities, support from management, and general work life at Titus. 

At Titus, we have long stood firm against a steadfast belief in proper business practices, and several of these were highlighted within our report. Including our:

Leadership Team: That it leads by example, and that our leadership team is dedicated to inspiring and supporting our employees, all underpinned by fostering a culture of trust, respect and collaboration. 

Employee Empowerment: We prioritise the growth, happiness and development of our team members and we continue to offer them opportunities to learn and grow. 

Continuous Improvement: We’re incredibly happy to receive this accreditation, but it is now our benchmark, and we aim to continuously enhance our strategy to maintain and eventually strive beyond it. 

What does this mean for our customers?

Whilst this is primarily a review of our internal processes, we expect this to directly translate to an enhanced experience for our customers. Here’s how:

Our service quality: We aim to provide our team with a work environment that keeps them motivated and engaged, so they can continue to deliver an enhanced customer experience. 

Innovation and Efficiency: Our focus on the continuous improvement of our staff aims to support their creativity and innovation, so that we are always finding opportunities to improve our processes. 

Trust and Reliability: Our accreditation ensures our customers that they are working with a company that is committed to maintaining the highest standards in everything that we do. 

Thank you to everyone who has supported us in making this a reality, especially the incredible people who make up the Titus team!