We’ve been upgraded to a Silver Accredited company by Investors in People! 

July 10, 2024

We are incredibly proud to announce that Titus has been awarded a Silver Accreditation following our recent report from Investors in People (IIP). Following our B Corp accreditation earlier this year, this award continues to reaffirm our commitment to our wider community and the people working at Titus, who allow us to provide the incredible service and opportunities that we do. 

We wanted to take this opportunity to say a huge congratulations to the people and Titus who make it what it is, and to share this incredible recognition with our community. 

What does this mean for Titus?

An external assessor had to review our business practices as a whole in order to receive this accreditation. A number of the Titus team members were interviewed, and they discussed development opportunities, support from management, and general work life at Titus. 

At Titus, we have long stood firm against a steadfast belief in proper business practices, and several of these were highlighted within our report. Including our:

Leadership Team: That it leads by example, and that our leadership team is dedicated to inspiring and supporting our employees, all underpinned by fostering a culture of trust, respect and collaboration. 

Employee Empowerment: We prioritise the growth, happiness and development of our team members and we continue to offer them opportunities to learn and grow. 

Continuous Improvement: We’re incredibly happy to receive this accreditation, but it is now our benchmark, and we aim to continuously enhance our strategy to maintain and eventually strive beyond it. 

What does this mean for our customers?


Whilst this is primarily a review of our internal processes, we expect this to directly translate to an enhanced experience for our customers. Here’s how:

Our service quality: We aim to provide our team with a work environment that keeps them motivated and engaged, so they can continue to deliver an enhanced customer experience. 

Innovation and Efficiency: Our focus on the continuous improvement of our staff aims to support their creativity and innovation, so that we are always finding opportunities to improve our processes. 

Trust and Reliability: Our accreditation ensures our customers that they are working with a company that is committed to maintaining the highest standards in everything that we do. 

Thank you to everyone who has supported us in making this a reality, especially the incredible people who make up the Titus team!

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Phuong Nguyen Hong

Digital Marketing Executive

Super talented, unflappable and very funny, Phuong supports the whole marketing team in her role as Digital Marketing Executive. Phuong holds a bachelor’s degree in Business Administration and recently completed a master’s degree in Management and Marketing. Originally from Hanoi in Vietnam, Phuong is now based in the UK and climatising brilliantly to our weather and food.

Phuong owns a food review Instagram page as travelling and food are her passion. She also has a cute little french bulldog.

Ellie Sharkey

Head of Marketing

Ellie was the first woman to join Titus and has paved the way for many more since then. After studying for a degree in Fashion and Marketing, Ellie was lucky to find herself at fashion weeks and photoshoots.

Now she’s switched from talk of the front row to front end design and has brought loads of transferable knowledge to Titus. Ellie has also found a real passion for tech, especially in the learning sector, helping clients create positive change for their organisations.

Callum Barrett

Senior Brand Executive

As one of the youngest people at Titus but at the same time one of the oldest serving members of the team, Callum has graced Titus with his broad smile and positive attitude for over 5 years now. As a key member of the marketing team, Callum works across all areas, both on and offline, to ensure that all Titus brands and communication are on point.

After missing out on the opportunity to go to University the first time around, management encouraged him to enrol in our course alongside his work. He is now studying to achieve his Level 6 Diploma in Professional Digital Marketing.

Dec Connolly

Acquisition Marketing Manager

Always bringing innovation and new ideas, Dec studied a degree in Journalism but found his passion in digital marketing. Dec has also worked in marketing for one of the countries biggest retailers and within the property sector.

Outside work, Dec Co-founded a news publication where he collaborated with global brands like Uber, Amazon, BooHoo and countless SMEs.