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Delivering national impact through measurement, innovation, and learning
The National Physical Laboratory (NPL) is the UK’s National Metrology Institute. As the country’s authority on measurement, NPL plays a vital role in defining and maintaining measurement standards nationally and internationally. Their work enables accurate trade, supports cutting-edge innovation, and drives societal progress from medicine to climate science, aerospace to advanced manufacturing.
But NPL’s impact doesn’t stop with research. To scale its expertise and build national capability in science, engineering, and technology, NPL delivers an extensive programme of technical training and qualifications for academic institutions, government bodies, and industry leaders.
To realise the full potential of this training offer, NPL needed a digital learning ecosystem that could meet the demands of both learners and internal teams, technically robust, intuitive to use, and future-ready.
The Challenge: Outgrowing a Basic Learning Platform
Prior to engaging with Titus, NPL had already introduced some elements of digital learning into their training offer. But the limitations of their existing system were increasingly holding them back:
- Their existing learning platform lacked the flexibility to deliver highly technical scientific and mathematical content effectively
- User experience and interface design were creating friction, increasing onboarding time and dropout risk
- Integration and scalability were limited, creating barriers to delivering a seamless experience across NPL’s broader digital ecosystem
- Their course catalogue and e-commerce experience needed significant improvement to support learner discovery, conversion, and retention.
NPL needed an integrated, learner-first solution, one that reflected the calibre of their scientific reputation and would enable them to scale and commercialise their learning offer with confidence.
The Solution: A Unified, Brand-Led Learning Ecosystem with Moodle and WordPress
We partnered with NPL to create a comprehensive digital learning ecosystem, consisting of a custom Moodle LMS and an integrated WordPress-powered course hub.
1. A Custom Moodle LMS Designed for Technical Training Excellence
Their Moodle LMS was the only one that would satisfy all our wants for our technical/mathematical course content and they guided us through setting the system up so that the UX was what we had aspired to accomplish.
Custom UX/UI design
A user-centric, intuitive interface aligned with NPL’s brand identity, making complex content easier to access, navigate and engage with for a wide range of learner profiles.
Support for rich scientific content
The LMS is capable of delivering a wide range of learning formats, including interactive simulations, data-heavy assessments, and STEM-specific learning tools, essential for technical training.
Blended learning model
The platform enables a fully blended approach, seamlessly integrating online learning with classroom sessions, remote workshops, pre-course assessments and post-course evaluation.
Personalised learning pathways
Using Moodle’s extensive customisation capabilities, Titus created a system that allows NPL to tailor training journeys to individual learners, based on role, skill level, prior knowledge, or qualification requirements.
Advanced analytics and reporting
The platform gives course leaders access to real-time learner progress data, engagement analytics, and assessment performance, empowering better decision-making and continuous improvement.
2. A Custom WordPress Course Hub for Seamless Discovery and Purchase
Recently, our needs have altered - we still want the great UX and now we're needing a more web style front end. The team at Titus have worked with us to explore our need and provide us with a solution that will see us offering an even better selection/purchasing experience.
To complement the Moodle platform, Titus also developed a custom WordPress site that serves as NPL’s dedicated training hub. Designed to act as the front door to their learning offer, the site is:
Searchable, accessible, and e-commerce-ready
Learners can easily browse the course catalogue, filter by topic or format, and purchase training via a streamlined checkout flow.
Integrated with Moodle for seamless access
Using single sign-on (SSO), users move smoothly from browsing to learning without creating separate accounts or re-authenticating.
Aligned with NPL’s trusted visual identity
Maintaining consistency with the main NPL website was essential. Titus worked closely with the in-house team to ensure design, tone, and navigation remained cohesive across platforms.
The Result: Driving National Capability through Digital Learning Innovation
Since launching the new platform, NPL has seen transformational impact in how they design, deliver, and scale their training programmes:
The team at Titus are always helpful and respond promptly to any queries. We're very proud of our LMS and the learning we've created & our customers agree that it's a great learning experience!
Increased learner engagement and attainment
With a vastly improved user experience and personalised pathways, NPL has seen stronger learner retention, higher course completion rates, and better overall outcomes.
More efficient delivery of complex STEM content
The LMS supports diverse and technical learning needs, helping NPL meet the expectations of both academic and industry learners while maintaining scientific rigour.
Future-proof scalability
The Moodle LMS framework, enhanced by Titus’s technical expertise, ensures that NPL can continue evolving its learning offer, adding new content, formats and audiences without compromise.
Stronger learning analytics
Real-time insight into learner data enables better course iteration, learner support, and impact measurement, something increasingly important in demonstrating ROI to stakeholders.
Reinforced national mission
With its revitalised digital learning capability, NPL is better equipped to fulfil its public purpose: advancing science and engineering capability across the UK and beyond.
Why Titus?
Titus has been with us on our elearning journey for the past 5 years and they've supported us as we've grown our knowledge and understanding of our platform. There have been key people who really took care of us and we appreciate that. You're a great company to work with, and compared to our internal Moodle platform provider, your system is better.
NPL chose Titus for our deep expertise in Moodle LMS development, our proven track record in supporting public-sector and STEM organisations, and our ability to deliver highly tailored learning environments that go far beyond out-of-the-box solutions.
This partnership demonstrates how smart, scalable digital infrastructure can power world-class training in even the most technical and complex fields.
