Developing a custom Moodle platform to deliver online courses – An updated case study with Chrysalis Courses


July 3, 2019

Chrysalis Courses picked Titus Learning to enable engaging online learning for over 3,000 trainees. 

The challenge: 

To deliver a custom Moodle platform allowing Chrysalis to move their training courses entirely online to serve over 3,000 trainees and allow for international expansion.

“There is so much to Moodle and using a partner is essential, especially if you are new to it. I would recommend Titus instantly as they are a pleasure to deal with and they get the job done!” – Ross Elliott, Managing Director, Chrysalis Courses


  • Bespoke Moodle e-learning platform
  • Custom Moodle theme
  • Proactive training and support package


Chrysalis Courses is the UK’s market-leading trainer in accredited counselling courses and talking therapies, with venues throughout the UK. 


Bespoke Moodle e-learning platform

  • Custom Moodle theme to ensure usability and promote the Chrysalis brand identity.
  • Tracking and reporting of learner progress against competency based frameworks.
  • Support for total user base of 3,000 learners with flexible infrastructure to allow easy upscaling in future.

Proactive training and support package

  • Named contact at Titus to personally support Chrysalis through launch, implementation and beyond.
  • Ongoing technical support and management of the platform for optimal performance.
  • One to one training for key Chrysalis team members.

“We have known what has been going on from the start and the support continues to be first class. What has really impressed is the launch. Edd has been amazing with our team and implementing the more specific requirements of our business.” – Ross Elliott, Managing Director, Chrysalis Courses

– The Chrysalis platform

Outcome and impact:

Since the launch, the response from users has been overwhelmingly positive, with particular praise for the ease with which the platform was rolled out, and the support received. 

“We see the project taking our business onto the next level, both in the way we deliver training and how we can interact with students i.e. by the use of video. This also means we have the opportunity to take the training abroad as all the info sits on the VLE.” – Ross Elliott, Managing Director, Chrysalis Courses

The move from paper based learning to a completely online system has perhaps had the most obvious impact, freeing students to submit work as and when it is complete, and allowing assessors the freedom to grade and supply feedback from their preferred device. 

Overall though, what Chrysalis Courses describe as the most significant outcome is the substantial saving in both direct and indirect costs, with increasing amounts of staff time freed up as well as a notable reduction in printing and distribution of physical media. 

“The impact has been significant – particularly in terms of cost and time savings as we have moved away from paper based learning. Overall we have had a positive response.” – Ross Elliott, Managing Director, Chrysalis Courses

Looking to the future, the team at Chrysalis are enthusiastic about a second phase of the project, which is planned to combine integration of the company’s CRM system with the Moodle platform as well as the creation of a mobile app to further engage learners and allow just-in-time learning. 

With courses now available entirely online, the company is also looking at expanding their learner base to other countries, something which had not been possible previously.

To discuss how Titus Learning can help your business take your training courses entirely online, get in touch with the button below.

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Phuong Nguyen Hong

Digital Marketing Executive

Super talented, unflappable and very funny, Phuong supports the whole marketing team in her role as Digital Marketing Executive. Phuong holds a bachelor’s degree in Business Administration and recently completed a master’s degree in Management and Marketing. Originally from Hanoi in Vietnam, Phuong is now based in the UK and climatising brilliantly to our weather and food.

Phuong owns a food review Instagram page as travelling and food are her passion. She also has a cute little french bulldog.

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After missing out on the opportunity to go to University the first time around, management encouraged him to enrol in our course alongside his work. He is now studying to achieve his Level 6 Diploma in Professional Digital Marketing.

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