Moodle Workplace
eCommerce Functionality
Large User Base
The new Moodle Workplace platform has allowed us to share technical information easily throughout NR, route operators and our supply chain.
A single learning platform to support up to 100,000 users.
Founded in 2002, Network Rail manages much of the railway network in the United Kingdom — handling over 20,000 miles of track for the transport of people and freight, running 20 of the largest stations in the UK, and supporting around 1.7 billion passenger journeys each year.
The L&D team at Network Rail designs, develops and delivers comprehensive training, ensuring that everyone who works or operates on the rail system is adequately trained and up-to-date with the knowledge to do their job. This training is not only for internal staff but also for around 800 partner agencies or sponsor organisations in the industry and in their own supply chain.
Following a competitive tender process, Titus was appointed to develop a
bespoke multi-tenancy solution based around the Moodle Workplace platform—hosted in the Amazon Web Services cloud and including a full management, support and training package.
At a glance
- Moodle Workplace
- eCommerce Functionality
- Large User Base
Moodle Workplace — making the most of multi-tenancy.
Our work with NR delivered a GDPR-compliant learning management system with multiple sub-platforms for each organisation within their supply chain and network – all managed centrally from a single installation.
A key part of the project was integrating the Moodle Workplace platform with NR’s internal Oracle management system for the seamless transfer of user data.
A platform that grows with the organisation
In order to accommodate the number of users Network Rail would need to train, Titus built custom server infrastructure within a cloud service — ensuring Network Rail had a platform that could easily scale to handle the daily increase in the number of users accessing training with no loss of performance.
Monetising access to courses and content
To provide an opportunity for NR to grow the number of products in their offering, as well as recover some of the cost of creating eLearning products (a saving for the taxpayer) Titus integrated the Moodle Workplace learning environment with an eCommerce solution —allowing NR to offer paid access to courses and learning programs based on one-time payments or subscriptions.
Delegating eLearning to local teams
Each sub-platform, or tenant, is managed centrally and allows Network Rail to easily deploy and update content across individual or multiple instances. Custom user roles with different capabilities and access privileges allow Network Rail to effectively delegate the day-to-day management of learning and development to local teams.
Mirroring NR’s organisational structure
Titus mapped the hierarchical structure of Moodle Workplace to replicate real-world line management and team leader relationships, ensuring managers can view, monitor and access reporting on the learning journey of their direct reports, taking ownership of their progress and performance.
As all sub-platforms or tenants are in the same Moodle Workplace learning environment, Network Rail can move learners from one sub-platform to another without losing data or progress records.
Powerful reporting facilitating data-driven decisions
NR is able to generate comprehensive reports within Moodle Workplace covering every aspect of how the platform is used, from enrolment to course completion to learning outcomes, with the integrated Intelliboard plugin providing advanced data visualisation and graphing tools.
Seamless integration with ERP software
Network Rail’s dedicated Moodle tenant integrates with the company’s Enterprise Resource Planning Software, to manage key staff information and competencies for each job role.
When NR onboards a new team member, an account is automatically created for them in Moodle Workplace — and any employee leaving the organisation has their access automatically revoked.
Learning paths to keep users on track
Network Rail uses Moodle Workplace to design learning paths for their staff and external providers, with different programs for each of their roles. Learning paths group together courses, automatically enrolling learners on the next course as they complete the previous one — ensuring compliance and progress towards role-specific learning goals.
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