How British Gymnastics transformed learning for 100,000+ members

Since launching our new learning management system in January, we have been able to present our learning framework on a modern platform while also exploring a broader range of learning methods and approaches.

Adam Jackson, Learning Experience Manager, British Gymnastics 

Number of Learners

100,000+

Use Case

Membership Body

System

Moodle Workplace

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British Gymnastics partnered with Titus to relaunch their eLearning platform, the BG Academy, as part of their Leap Without Limits strategy, focussed on providing an uplifting, safe, and inclusive gymnastics experience.

Sport simply doesn’t happen without a workforce, and it cannot thrive without a motivated and high-quality one that embraces a culture of continuous learning and development. That’s where the need for a refreshed BG Academy came in, designed to give coaches and staff an accessible and engaging space to support them in their continuous lifelong learning journey. 

The goal was to ensure every learner could benefit from high-quality training opportunities, with a platform that was modern, easy to use, and capable of recognising achievement along the way.

By working with Titus, British Gymnastics delivered a platform that not only improved functionality and accessibility but also enhanced the overall learner experience with richer progress tracking, digital badges, and certificates to support professional growth and strengthen the sport’s future.

The Challenge: Aligning learning outcomes with learner needs

British Gymnastics had recently undertaken a landmark review of their learning and development programme. Over a six-month period, they conducted in-depth interviews with grassroots staff, volunteers, and stakeholders across the gymnastics community. The findings highlighted a clear need for a new strategic approach to learning and development, one that was more aligned with the experiences and needs of those directly involved in the sport.

From this research, several priorities emerged. The new platform needed to deliver:

  • Continuous personal and professional development opportunities that support both current and future roles.

  • A coherent, joined-up learning experience that makes the learner journey clear and structured.

  • Greater accessibility, with a simple, intuitive interface and support for learners with additional needs.

  • Progress tracking and recognition, including digital badges, certificates, and personalised feedback.

  • Consistent, high-quality courses underpinned by recognised industry standards.

  • Contemporary, adaptable support, with content that can be updated quickly to reflect best practice and the latest developments in the sport.

 

These objectives shaped their decision to launch a new learning management system (LMS) in early 2024. The question was: which platform could deliver this vision effectively, and at scale?

The Solution: A Coherent, joined up learning experience

After consulting with the Titus team, it was clear that Moodle Workplace was the right fit for British Gymnastics’ requirements. The platform offered the flexibility, functionality, and accessibility needed to deliver against their ambitious objectives.

Moodle Workplace enables even the most complex training programmes to be delivered as a seamless journey. Through programs and learning paths, British Gymnastics can structure courses, activities, and resources into a single flow. This gives learners clarity on what to do next, while managers gain confidence that progress is aligned with organisational goals.

Greater accessibility and ease of use

With WCAG accessibility standards built in, Moodle Workplace provides a simple, intuitive experience for all learners. Features such as screen reader compatibility, keyboard navigation, and high-contrast displays ensure the platform is inclusive. Combined with a clean, customisable interface, BG Academy removes barriers and makes learning effortless, even for users with additional needs.

Tracking progress and celebrating milestones

Users of the BG Academy can now earn digital badges and certificates as they complete courses and programmes, helping them showcase their achievements. Managers are able to provide personalised feedback at key milestones, supported by real-time reporting dashboards. This makes progress visible and meaningful ensuring recognition is consistent across individuals, teams, and the wider network.

Always current, always relevant

The British Gymnastics team can now update courses and resources quickly and easily, ensuring that all learning content reflects the latest policies, procedures, and best practice in the sport. With dynamic rules and automation, new content is pushed to the right learners at the right time, keeping professional development relevant and timely.

“The new system has enabled us to deliver a complete shift in our approach to Judge Education, as much of the framework is now assessment-only. With support from Titus, we have utilised the Moodle quiz to provide learners with more varied assessments, while also allowing us to access detailed reporting that informs our ongoing review and improvement.

In addition, the system now enables our Workforce to deliver results and feedback directly to learners within the LMS. This means the entire learner journey can now be managed in one place — from the course welcome module through to receiving a certificate!”

Adam Jackson, Learning Experience Manager, British Gymnastics 

Conclusion:

By partnering with Titus and implementing Moodle Workplace, British Gymnastics successfully relaunched their eLearning platform in line with their Leap Without Limits vision. The BG Academy now provides a modern, inclusive, and scalable learning environment that empowers staff and volunteers to grow in their roles, while strengthening the sport for the future.

For organisations facing similar challenges, from unifying the learner journey to ensuring content stays current and accessible, this case study shows how Titus and Moodle Workplace can deliver a solution that is both flexible and future-proof.

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Phuong Nguyen Hong

Digital Marketing Executive

Super talented, unflappable and very funny, Phuong supports the whole marketing team in her role as Digital Marketing Executive. Phuong holds a bachelor’s degree in Business Administration and recently completed a master’s degree in Management and Marketing. Originally from Hanoi in Vietnam, Phuong is now based in the UK and climatising brilliantly to our weather and food.

Phuong owns a food review Instagram page as travelling and food are her passion. She also has a cute little french bulldog.

Ellie Sharkey

Head of Marketing

Ellie was the first woman to join Titus and has paved the way for many more since then. After studying for a degree in Fashion and Marketing, Ellie was lucky to find herself at fashion weeks and photoshoots.

Now she’s switched from talk of the front row to front end design and has brought loads of transferable knowledge to Titus. Ellie has also found a real passion for tech, especially in the learning sector, helping clients create positive change for their organisations.

Callum Barrett

Senior Brand Executive

As one of the youngest people at Titus but at the same time one of the oldest serving members of the team, Callum has graced Titus with his broad smile and positive attitude for over 5 years now. As a key member of the marketing team, Callum works across all areas, both on and offline, to ensure that all Titus brands and communication are on point.

After missing out on the opportunity to go to University the first time around, management encouraged him to enrol in our course alongside his work. He is now studying to achieve his Level 6 Diploma in Professional Digital Marketing.

Dec Connolly

Acquisition Marketing Manager

Always bringing innovation and new ideas, Dec studied a degree in Journalism but found his passion in digital marketing. Dec has also worked in marketing for one of the countries biggest retailers and within the property sector.

Outside work, Dec Co-founded a news publication where he collaborated with global brands like Uber, Amazon, BooHoo and countless SMEs.