Job Vacancy: Business Analyst
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We’re Titus; an award-winning supplier of organisational eLearning who pride ourselves on being the best Moodle provider in the world. We utilise the world’s most popular learning platforms for clients such as Network Rail, Labour Party, Royal College Surgeons and Dermalogica to drive transformation through their teams learning and development. Impressive, right!
The Role
Right now, we’re looking for a talented and enthusiastic Business Analyst to join our growing team. We are looking for someone with previous hands-on experience configuring and administering Learning Management software (specifically Moodle and/or Totara) and who has experience of detailed requirements gathering from internal and client stakeholders. This customer-facing role supports our sales team in gathering and documenting functional & non-functional requirements; it is a crucial role that allows us to firstly understand, and ultimately deliver, our client’s key objectives when providing them with a new or enhanced eLearning platform.
Each client is unique and may have custom requirements across the user interface/experience, platform content, systems integrations and plugin development from the perspective of learners, teachers and administrators. This autonomous technical role will work closely with the client to discover their requirements, help to shape the project scope and to inform the solution design using best practice techniques in storyboarding, user stories and prototyping. The role reports directly to our Solution Architect and offers great career progression. You will be working collaboratively across the Titus business and technical teams including developers, software architects and sales helping to deliver high-quality outcomes for our clients.
Why join Titus?
Culture – We have a people first culture and are really proud of the team we have created. Full of respect and diversity, and we talk openly and honestly about all things. It’s about our people knowing they are truly listened to and valued at work.
Our People – We work hard to ensure our people are valued, committed and motivated but most importantly they are happy. This shows in the results from our regular staff surveys. It’s important to us that we continue to hire not only talented people, but people who fit in with what we’re about.
Your Development – We actively support our people in their development, both financially and with allocated time; working with you on quarterly objective based Game Plans designed to keep you on track and continually improving in your role.
We’re a social bunch – We also like to have a lot of fun, eat, drink and try new things amongst the hard work; we run exceptional team activities, office parties and regular company events too!
Recognition – We cheer each other on, regular praise and gifts are important and we hold annual pay reviews and bonuses for exceptional work and overachievers.
Don’t take our word for it, read on and then come find out all these things are true for yourself (which they are!)
What we need from you
– Excellent Business Analysis experience including gathering requirements and documenting relevant client processes and project objectives
– Excellent eLearning knowledge, with the experience to map offline and undefined client processes into known and deliverable online platform functionality
– Experience of understanding the client’s wishes while exploring and suggesting appropriate user journeys
– Experience of storyboarding, writing detailed user stories and other best practice requirements-gathering techniques
– Ability to manage workshops both in person and online using collaborative tools such as MIRO with stakeholders at all levels
– Ability to gather functional and non-functional requirements, documented in the form of user stories with agreed deliverables/success measures
– Ability to collaborate with the Product Leads to ensure alignment on requirements that can be repurposed are captured, understood and progressed – Excellent team working and coordination – working across functions of the company, including Sales, Project Managers, Implementation Leads, Developers, Testers
– Good understanding of data integration requirements and API’s
– A desire to discover and identify additional functional and upsell opportunities
Also ideal (but not a deal-breaker!)
– Previous experience in any of the following areas: Web portals/customer portals/Wireframe illustration, Visual Business Intelligence and reporting
– Experience working with clients to understand their integration requirements with existing / new systems, specifically upstream or downstream from the functional work the client carries out
What’s in it for you?
There are too many things to list but here’s a snippet
- A very friendly, collaborative and dynamic working environment in a rapidly expanding technology company, working with a global client base
- Investors in People - we really do care about and invest in our people
- Dedicated monthly time and £500 annual funding for self-improvement, professional development, learning and innovation
- Sponsorship for professional qualifications/subscriptions
- MacBook Pro
- Equipment for home working
- Located in fabulous office space in Saltaire, a UNESCO World Heritage Site, fully equipped with games room, well stocked food and drink options
- Flexibility around working hours and location - hybrid options
- Regular socials, office parties and exciting staff activities/gifts
- Titan of the month recognition
- Electric car scheme
- Enjoy your birthday off work and a personalised voucher
- Quarterly business update social days
- Competitive salary
- Annual performance based salary review and bonus
- Annual cost of living pay increase
- Cycle to work scheme
- Pension
- 25 days holiday
- Mid-week office Show and Tell lunch
Come on board…
To be considered for this role, please send your CV to hello@tituslearning.com
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