Internal and external communication


The chat activity allows course participants to have a real-time synchronous discussion in a Moodle course. Learners click on the Chat link on the course page and can type messages in real time. Users can export and download chat history and this can be saved as required.

The chat function provides a range of functionality which allows users to star frequently contacted users, create group chats and also private messages. 


The Forum activity allows students and teachers to exchange ideas by posting comments as part of a ‘thread’. Files such as images and media may be included in forum posts. The instructor can choose to grade and/or rate forum posts and it is also possible to give students permission to rate each other’s posts. Forums are created and managed at a course level, but their visibility and access to them can be restricted to specific groups of learners or topics of learning. 

Breakout Rooms

All three virtual classrooms available through Moodle LMS enable the ability for academic staff to create breakout rooms during live sessions which will allow students to collaborate and the tutor/teacher can join the individual breakout rooms to aid in the collaboration.

Glossary Activity

The Glossary activity allows participants to create and maintain a list of definitions, like a dictionary. While it can be set up and used only by the teacher, its main function is as a collaborative exercise allowing students to contribute to a useful tool within the Moodle platform and create shared understanding of certain topics. 

Wiki Activity

The WIki activity allows students to create a collaborative document by building pages together, similar to Wikipedia. Unlike other collaborative editing programs (such as Google docs) the Wiki is a standard Moodle activity and so no extra permissions or logins are needed.

Creating External and Internal Notifications

Notifications can be configured on the Moodle platform. Notifications alert teachers, students and other users about events in Moodle such as new forum posts, assignments needing grading or badges awarded. New notifications are highlighted with a number in the notifications menu at the top of the Moodle screen.

Moodle Workplace provided Dynamic Rules functionality which saves time and money by automating a whole range of business processes including communications to users registered in the platform via email or natively. Dynamic rules can also be used for user enrolment; awarding certificates or qualifications; and reminders and notifications based on a series of ‘if this, then that’ rules. (In Moodle Workplace, ‘if this’ rules are titled ‘Conditions’ and ‘then that’ rules are titled ‘Actions’). 

Once you’re in the Dynamic Rules section, you will first be prompted to give the rule a name and set the number of times this rule can be triggered within a time period. From here you will be taken to a new page with a series of conditions which are the ‘if then’ rules. For our example we will need to choose the program status setting, choose our company onboarding program, and set it to complete. Now it’s time to set the actions, which are the ‘then-that’ rules, and very simply we choose ‘allocate users to certifications’ and choose the Completed Onboarding certification.


Phuong Nguyen Hong

Marketing Assistant

Super talented, unflappable and very funny, Phuong supports the whole marketing team in her role as Marketing Assistant. Phuong holds a bachelor’s degree in Business Administration and recently completed a master’s degree in Management and Marketing. Originally from Hanoi in Vietnam, Phuong is now based in the UK and climatising brilliantly to our weather and food.

Phuong owns a food review Instagram page as travelling and food are her passion. She also has a cute little french bulldog.

Ellie Sharkey

Head of Marketing

Ellie was the first woman to join Titus and has paved the way for many more since then. After studying for a degree in Fashion and Marketing, Ellie was lucky to find herself at fashion weeks and photoshoots.

Now she’s switched from talk of the front row to front end design and has brought loads of transferable knowledge to Titus. Ellie has also found a real passion for tech, especially in the learning sector, helping clients create positive change for their organisations.

Callum Barrett

Marketing Executive

As one of the youngest people at Titus but at the same time one of the oldest serving members of the team, Callum has graced Titus with his broad smile and positive attitude for over 5 years now. As a key member of the marketing team, Callum works across all areas, both on and offline, to ensure that all Titus brands and communication are on point.

After missing out on the opportunity to go to University the first time around, management encouraged him to enrol in our course alongside his work. He is now studying to achieve his Level 6 Diploma in Professional Digital Marketing.

Dec Connolly

Digital Marketing & Web Manager

Always bringing innovation and new ideas, Dec studied a degree in Journalism but found his passion in digital marketing. Dec has also worked in marketing for one of the countries biggest retailers and within the property sector.

Outside work, Dec Co-founded a news publication where he collaborated with global brands like Uber, Amazon, BooHoo and countless SMEs.

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